Returns

Products and services purchased in excess or incorrectly by the customer will only be taken back with our express consent and in perfect condition.

A cost contribution of 20% of the net invoice amount will be deducted.

Transport costs shall be borne by the customer, as shall any necessary reworking of the products and services. Damaged or non-reusable products and services will not be taken back by us. Software products (licences), spare parts and customer-specific orders are generally excluded from returns.

We will be happy to check your enquiry.

Please send enquiries with all relevant invoices and references by email to service@peitel.com. 

Best regards

Your pei tel service team