Softwareservice 1 year - renewal

The software service renewal includes:

• Non-technical support
• Remote technical support
• Software maintenance
• 1-year hardware warranty against manufacturing defects
• Troubleshooting, analysis, and resolution of technical issues
• One-way shipping
• Customer Portal

Service extensions may be purchased retroactively up to 5 days after the initial purchase of the device.

The following documentation/information is required:

• Serial number of the new device
• (e.g., purchase receipt)
  

This service serves as an extension for devices with existing service coverage and can only be added to an existing plan. An extension cannot be requested if the service for the device has already expired.

This item is not eligible for return.